FlowersStoreOnline.in (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
1.1. We may collect the following types of personal information:
- Name
- Contact information (email address, phone number, delivery address)
- Payment information (credit card details, billing information)
- Order history
- IP address and device information
- Cookies and usage data (see our Cookie Policy for details)
2. How We Use Your Information
2.1. We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders and inquiries
- Sending order updates and delivery notifications
- Providing customer support and resolving issues
- Customizing and improving our services
- Analyzing website usage to enhance user experience
- Complying with legal obligations
3. Data Sharing and Disclosure
3.1. We may share your personal information with the following third parties, but only to the extent necessary to fulfill our services or as required by law:
- Payment processors
- Delivery and logistics partners
- Customer service providers
- Legal and regulatory authorities
4. Data Security
4.1. We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5. Your Choices
5.1. You have the following choices regarding your personal information:
- You can access and update your account information.
- You can opt-out of receiving marketing communications from us.
- You can delete your account, subject to any legal obligations.
6. Cookies
6.1. We use cookies and similar technologies to collect usage data and improve our website’s functionality. You can manage your cookie preferences through your browser settings.
7. Changes to this Privacy Policy
7.1. We may update this Privacy Policy periodically to reflect changes in our data practices. We will notify you of significant changes via email or a notice on our website.
8. Contact Us
8.1. For any questions or concerns regarding your privacy or this Privacy Policy, please contact us through the contact information provided on our website.
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.